Shipping & Delivery times
Ireland: An Post Registered Service, 5-7 working days.
UK and Europe: UPS, 6-8 working days
Rest of World: UPS, 7-10 working days
You will receive an email once your order is dispatched containing your tracking information. Delivery times are estimates and subject to local postal delays. Customers are responsible for all custom and duty charges, if relevant please consult your government website for further information.
Unsuccessful delivery
If your order is returned to us due to incorrect address or you were not home to accept a delivery, redelivery will take place following payment of new delivery costs or a refund will be given.
Cancellations
You may cancel an order if it has not yet been printed, please respond to your confirmation email requesting cancelation or email anna @annapodlewska.com quoting your order number. If your order has not yet been printed we will cancel
your order and issue a refund. If your item has been printed it will then fall under the returns policy.
Returns
We don't offer returns and exchanges, but if there's something wrong with your order, please let us know by contacting us at anna@annapodlewska.com
Lost/Damaged items
If your piece gets lost or damaged in transit, we will offer a replacement or full refund. An item is considered lost if there is no record of it after 28 days and it is confirmed missing by the postal carrier.
